{"product_id":"experto-en-tecnicas-de-venta-y-administracion-comercial","title":"Experto en Técnicas de Venta y Administración Comercial","description":"\u003ch5 class=\"tituloTema\" style=\"box-sizing: border-box; color: inherit; font-family: inherit; font-size: 14px; font-style: normal; font-variant: normal; font-weight: bold; letter-spacing: normal; line-height: 1.1; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; orphans: 2; outline-color: invert; outline-style: none; outline-width: 0px; padding-bottom: 0px; padding-left: 3%; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;\"\u003eTEMA 1. TEORÍAS DE LA VENTA. EL VENDEDOR\u003c\/h5\u003e \u003cp\u003e \u003c\/p\u003e \u003col style=\"box-sizing: border-box; left: 6%; list-style-type: disc; margin-bottom: 2%; margin-left: 20px; margin-right: 0px; margin-top: 0px; outline-color: invert; outline-style: none; outline-width: 0px; position: relative; padding: 0px;\"\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eIntroducción\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTeorías de la venta\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003e¿Quien es el\/la vendedor\/a?\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eClases de vendedores\/as\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eActividades del vendedor\/a\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eCaracterísticas del buen vendedor\/a\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLos conocimientos del vendedor\/a\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa persona con capacidad de persuasión\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e \u003c\/p\u003e \u003ch5 class=\"tituloTema\" style=\"box-sizing: border-box; color: inherit; font-family: inherit; font-size: 14px; font-style: normal; font-variant: normal; font-weight: bold; letter-spacing: normal; line-height: 1.1; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; orphans: 2; outline-color: invert; outline-style: none; outline-width: 0px; padding-bottom: 0px; padding-left: 3%; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;\"\u003eTEMA 2. EL SERVICIO, ASISTENCIA Y SATISFACCIÓN DEL CLIENTE\/A\u003c\/h5\u003e \u003cp\u003e \u003c\/p\u003e \u003col style=\"box-sizing: border-box; left: 6%; list-style-type: disc; margin-bottom: 2%; margin-left: 20px; margin-right: 0px; margin-top: 0px; outline-color: invert; outline-style: none; outline-width: 0px; position: relative; padding: 0px;\"\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eIntroducción\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa satisfacción del cliente\/a\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eFormas de hacer el seguimiento\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEl servicio postventa\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eAsistencia al cliente\/a\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eInformación y formación al cliente\/a\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTratamiento de las Reclamaciones\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eCómo conseguir la satisfacción del cliente\/a\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTratamiento de dudas y objeciones\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eReclamaciones\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eCara a cara o por teléfono\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e \u003c\/p\u003e \u003ch5 class=\"tituloTema\" style=\"box-sizing: border-box; color: inherit; font-family: inherit; font-size: 14px; font-style: normal; font-variant: normal; font-weight: bold; letter-spacing: normal; line-height: 1.1; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; orphans: 2; outline-color: invert; outline-style: none; outline-width: 0px; padding-bottom: 0px; padding-left: 3%; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;\"\u003eTEMA 3. TIPOS DE VENTAS. LA PLATAFORMA COMERCIAL Y PLAN DE ACCIÓN\u003c\/h5\u003e \u003cp\u003e \u003c\/p\u003e \u003col style=\"box-sizing: border-box; left: 6%; list-style-type: disc; margin-bottom: 2%; margin-left: 20px; margin-right: 0px; margin-top: 0px; outline-color: invert; outline-style: none; outline-width: 0px; position: relative; padding: 0px;\"\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta directa\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta a distancia\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta multinivel\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta personal\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eOtros tipos de venta\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa plataforma comercial\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEl\/la cliente\/a actual\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEl\/la cliente\/a potencial\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa entrevista de ventas. Plan de acción\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eProspección\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eConcertación de la visita\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eClaves para que la llamada resulte satisfactoria\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEjecución Física de la carta\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eCómo debe reaccionar el vendedor\/a ante las objeciones\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eSeis fórmulas para cerrar\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa Despedida\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta a grupos\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta por Correspondencia\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta telefónica\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta por Televisión\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVenta por Internet\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e \u003c\/p\u003e \u003ch5 class=\"tituloTema\" style=\"box-sizing: border-box; color: inherit; font-family: inherit; font-size: 14px; font-style: normal; font-variant: normal; font-weight: bold; letter-spacing: normal; line-height: 1.1; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; orphans: 2; outline-color: invert; outline-style: none; outline-width: 0px; padding-bottom: 0px; padding-left: 3%; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;\"\u003eTEMA 4. EL PROCESO DE DECISIÓN E INFLUENCIAS DE COMPRA EN EL MERCADO\u003c\/h5\u003e \u003cp\u003e \u003c\/p\u003e \u003col style=\"box-sizing: border-box; left: 6%; list-style-type: disc; margin-bottom: 2%; margin-left: 20px; margin-right: 0px; margin-top: 0px; outline-color: invert; outline-style: none; outline-width: 0px; position: relative; padding: 0px;\"\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eIntroducción\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eReconocimiento del Problema\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTipos de decisiones\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eBúsqueda de información\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa elección del establecimiento\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa elección de la marca\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eCompras racionales e irracionales\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLas compras impulsivas\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEvaluación de la postcompra\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eInfluencias del proceso de compra\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eVariables que influyen en el proceso de compra\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa segmentación del mercado\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eCriterios de segmentación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTipología humana\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eInformación personal previa que se pede obtener de los\/as clientes\/as\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTipologías de los\/as clientes\/as\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eClasificación sobre tipos de clientes\/as\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eMotivaciones psicológicas del consumidor\/a\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eNecesidades fisiológicas\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eNecesidades de seguridad\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eNecesidades sociales\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eNecesidades de reconocimiento\/estima\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eNecesidades de autoesperación\/auto realización\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa teoría de los factores, de herzberg\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e \u003c\/p\u003e \u003ch5 class=\"tituloTema\" style=\"box-sizing: border-box; color: inherit; font-family: inherit; font-size: 14px; font-style: normal; font-variant: normal; font-weight: bold; letter-spacing: normal; line-height: 1.1; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; orphans: 2; outline-color: invert; outline-style: none; outline-width: 0px; padding-bottom: 0px; padding-left: 3%; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;\"\u003eTEMA 5. ELEMENTOS, HABILIDADES Y TÉCNICAS COMERCIALES. LOS CALL CENTERS\u003c\/h5\u003e \u003cp\u003e \u003c\/p\u003e \u003col style=\"box-sizing: border-box; left: 6%; list-style-type: disc; margin-bottom: 2%; margin-left: 20px; margin-right: 0px; margin-top: 0px; outline-color: invert; outline-style: none; outline-width: 0px; position: relative; padding: 0px;\"\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eElementos de la comunicación comercial\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEstrategias para mejorar la comunicación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eComunicación dentro de la empresa\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eDispositivos de Información\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eHabilidades sociales y protocolo comercial\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa comunicación verbal\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eComunicación no verbal\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa Comunicación Escrita\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTécnicas y procesos de negociación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eBases fundamentales de los procesos de negociación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLas conductas de los buenos\/as negociadores\/as\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEstrategias y tácticas en la negociación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eFases de la negociación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLos Call Centers\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa atención al cliente\/a en el siglo XXI\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e \u003c\/p\u003e \u003ch5 class=\"tituloTema\" style=\"box-sizing: border-box; color: inherit; font-family: inherit; font-size: 14px; font-style: normal; font-variant: normal; font-weight: bold; letter-spacing: normal; line-height: 1.1; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; orphans: 2; outline-color: invert; outline-style: none; outline-width: 0px; padding-bottom: 0px; padding-left: 3%; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;\"\u003eTEMA 6. COMUNICACIÓN ORAL, EXPRESIÓN ESCRITA Y ESCUCHA EN LA VENTA\u003c\/h5\u003e \u003cp\u003e \u003c\/p\u003e \u003col style=\"box-sizing: border-box; left: 6%; list-style-type: disc; margin-bottom: 2%; margin-left: 20px; margin-right: 0px; margin-top: 0px; outline-color: invert; outline-style: none; outline-width: 0px; position: relative; padding: 0px;\"\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eIntroducción\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eDefectos frecuentes por parte del\/la que habla\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eDefectos frecuentes por parte del\/la oyente\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLeyes de la Comunicación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003ePrincipios de la Comunicación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEl proceso de comunicación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eMensajes que facilitan el diálogo\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa retroalimentación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eRuidos y barreras en la comunicación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eCómo superar las barreras en la comunicación\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa expresión oral en la venta\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eCómo llevar a cabo la expresión oral en la venta\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa expresión escrita en la venta\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLas veinte sugerencias para la comunicación escrita\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa escucha en la venta\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eComo mejorar la capacidad de escuchar\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTipos de Preguntas\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa comunicación no verbal\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eEmitiendo señales, creando impresiones\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLos principales componentes no verbales\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eLa asertividad\u003c\/li\u003e \u003cli style=\"box-sizing: border-box; line-height: 26px; outline-color: invert; outline-style: none; outline-width: 0px; padding: 0px; margin: 0px;\"\u003eTipología de personas\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Grupo Formación365","offers":[{"title":"Default Title","offer_id":53079577592072,"sku":null,"price":180.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/0269\/8248\/files\/original_cursos-tecnicos-y-expertos-720579-1.jpg?v=1767550963","url":"https:\/\/formacion365.es\/products\/experto-en-tecnicas-de-venta-y-administracion-comercial","provider":"Formación365","version":"1.0","type":"link"}